Mobile Device and Application Security Tips

As a transportation industry stakeholder, it's crucial to prioritize security when using mobile applications. This means not giving out passwords or personal information to anyone (inside or outside of your organization) and logging out of accounts on shared devices. In today's digital age, mobile applications have become essential tools for trucking companies to track shipments, communicate with other stakeholders, receive payment and navigate routes. However, with the convenience of these applications comes the risk of cyber-attacks and data breaches. Trucking companies and drivers can protect their sensitive information and prevent potential security threats by prioritizing security. This is especially important for you as the loss of valuable data can result in significant financial losses and reputational damage.

ATS FreightMatch is committed to helping you use our app safely and efficiently. Here are 13 tips to help you keep your mobile device and personal information secure going forward:

  1. Never leave your device unattended. If you need to leave your device for any length of time, lock it so no one can use it while you're away.
  2. Never share your password or single-use passcodes with anyone.
  3. If you switched carriers or no longer need access to your account, Contact an ATS FreightMatch Representative to help adjust your access to ensure your account remains secure.
  4. Keep your phone and apps updated. Updates often contain bug fixes and security patches that can prevent vulnerabilities.
  5. If you're using a shared device, log out of apps when not in use.
  6. Use a unique password for all online accounts.
  7. Use your fingerprint, face ID, or a unique code to secure your mobile device.
  8. Be mindful of the permissions you grant to mobile apps. Only grant permissions that are necessary for the app to function properly.
  9. Disable unnecessary features like Bluetooth or NFC (Near Field Communication – allows sharing of data when in close proximity) when you’re not using them. This can reduce the risk of unauthorized access to your device.
  10. Use a reputable mobile device antivirus app.
  11. Be wary of messages or emails asking for personal information or payment details, especially if they come from unverified sources.
  12. Be cautious when clicking links or downloading attachments from unverified sources. Phishing emails or text messages are commonly used to trick users to click malicious links or download malicious files.
  13. Be sure to monitor your accounts for any suspicious activity. If you see something unfamiliar, it could be a sign that you’ve been compromised.

Written by ATS

Family-owned since 1955, Anderson Trucking Service (ATS) is a values-driven company offering worldwide transportation solutions.