Eric Metso
Eric Metso is a Commercial Sales Manager with ATS, Inc. Prior, Eric spent seven years as sales manager with ATS Logistics. Eric's career in the Anderson family of companies began in 2013, when he joined ATS Logistics as a national sales representative. Over a decade later, Eric still enjoys helping his teams build their book of business and foster meaningful relationships with customers.
Articles by Eric Metso

When a company decides to transition away from customer-routed freight operations and toward managing these processes in-house, there’s typically a single driving factor.

So, your customers route their own freight. To this point, this process has worked well for your business, your customers and your bottom line. You have a specialty, whatever it may be, and providing transportation services isn’t it. Plain and simple.
Many shippers rely on brokers to find capacity and manage loads, yet not all brokers operate with the same level of transparency, communication, or accountability.
Wouldn’t it be nice to know exactly what your freight prices are going to be to ship from point A to point B, every time? If only it were that simple. Let’s break down why the answer to “how much will this cost?” is almost always, “it depends.”
In the transportation industry, there’s one thing we know for sure: somewhere, somehow, something will go wrong. Any transportation provider knows that when dealing with man, machine and Mother Nature, the unexpected is expected. So the next time severe weather rolls in on your freight’s route, a carrier falls through, a truck breaks down or the unexpected happens, pay attention. The way your broker handles the situation may be telling you something.