Freight brokerage companies are kind of a dime a dozen these days. The U.S. has thousands of freight brokers currently in operation. Honestly, the barriers to creating a new brokerage firm are really low.
For this reason, not every freight brokerage is cut from the same cloth. Many of them aren't capable of providing reliable transportation services, especially when a mishap occurs (mishaps that well-established brokers handle easily).
If you've ever worked with a freight brokerage, you may have experienced shoddy service. That said, some brokers can actually follow through on the commitments they make. In this video, you'll learn the main reasons a freight broker may fail on your load, and what you can do to avoid these problems going forward.
Check out some of this related freight-brokerage content: